Privacy Policy

Who we are

Zaicore Software Solutions Inc. (“ZAICORE”, “we”, “us”) is a Canadian cybersecurity company. Our registered address is in Ontario, Canada. We operate under the Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

Account data: email address, name, billing information (handled by Stripe — we never see your full card number).

Monitored data: email addresses and phone numbers you add for breach monitoring. Passwords you authorize for credential scanning are hashed locally on your device before transmission — we never see plaintext passwords.

Device data: your device scanner submits scan results (findings, hardware fingerprint) to associate with your account. No personal files are transmitted — only metadata about threats found.

Usage data: standard server logs (IP address, request paths, timestamps). We retain logs for 30 days.

How we use your data

To provide the ZAICORE service. To send you breach alerts, weekly briefings, and security notifications you've opted into. To support your account if you contact us.

We do not sell, rent, or share your personal data with third parties for marketing purposes. Ever.

Third-party services we use

Stripe (payment processing), Railway (hosting), Cloudflare (CDN + DDoS protection). Each has its own privacy policy and data processing agreement with us.

Data retention

Your account data is retained while your account is active. On account deletion, all personal data is purged within 24 hours. Anonymized aggregate statistics (e.g. “N breaches found this month”) may be retained indefinitely.

Your rights

Under PIPEDA, you have the right to access, correct, and delete your personal information. You can exercise these rights from your account settings or by emailing privacy@zaicore.com.

Cookies

We use essential cookies for session management and authentication. We do not use third-party tracking cookies. See our Cookie Policy for details.

Contact

Privacy questions: privacy@zaicore.com